Jurong Island, Singapore — In one of Singapore’s most industrially dense regions, a strategic partnership between chemical giant Evonik and employee transportation provider Koh Bus is delivering impressive results. Since 2014, Koh Bus has supported Evonik’s Jurong Island operations with dependable booking bus transport, a relationship that has grown in scale and sophistication, particularly since the opening of Evonik’s second methionine plant in 2019.
That expansion brought a surge in daily commuting needs. With over 300 employees travelling to the far western edge of Singapore, it became clear that a smarter commuting model was essential. Evonik and Koh Bus responded with a tech-enhanced transport system that has improved travel times and boosted employee satisfaction.
Smarter Routes for a Growing Workforce
“In 2014, we were focused on basic, reliable private bus transport,” said a Koh Bus spokesperson. “But as Evonik grew—especially with the new plant—the need for smarter transport solutions became urgent.”
Koh Bus, a private bus charter, revamped its route planning, expanding from 60 to 85 pickup points, now covering areas near 10 MRT stations. This shift means most employees walk just 5–10 minutes to reach their pickup locations, greatly reducing reliance on multiple transfers or long waits.
“Our goal was to make commuting not just manageable, but enjoyable,” added a Koh Bus operations manager. “Small improvements in a daily commute add up significantly over time.”
Technology That Empowers
Beyond expanding coverage, technology played a central role. Koh Bus rolled out a mobile app that allows users to track buses in real-time, adjust pickup/drop-off points, and access up-to-date travel schedules. Gone are the days of waiting uncertainly—real-time data brings reliability and peace of mind.
The app also enables continuous service improvement. Employees submit feedback directly through the platform, which informs ongoing updates. “Koh Bus has been very receptive to our input and proactive in improving both the service and the technology,” said an Evonik representative. “They don’t just listen—they implement.”
Flexible Transport Services for a Dynamic Workforce
Evonik’s Jurong Island site supports not just permanent employees, but also contractors and visiting staff from other locations. Recognising this, Koh Bus extended its app-based booking to include all authorised personnel.
Whether an employee is based on-site or visiting for a short-term project, booking a ride is simple and efficient. “Having one platform for all commuting needs is a game changer,” said an Evonik HR manager. “Whether it’s a contractor or a returning staff member, the system adjusts to them without hassle.”
Numbers That Reflect Success
Today, roughly 160 employees use the Koh Bus service each day, spread across six daily trips. Ridership remains stable, reflecting the reliability and satisfaction built into the service model.
The benefits go beyond convenience. A streamlined commute supports better attendance, punctuality, and employee engagement. “There’s a clear link between a smooth commute and a productive start to the workday,” said an Evonik plant manager. “With transport handled well, teams arrive focused and ready.”
More Than a Bus Ride
At the heart of the charter bus partnership is a shared purpose. “We don’t just provide transport,” said Koh Bus’s director. “We support the workforce. When people arrive on time, safely and comfortably, they’re set up for success.”
That success is mutual. Evonik benefits from higher employee morale, while Koh Bus continues to refine a shuttle system that meets evolving corporate needs. Plans are already in motion to incorporate AI-based route optimisation and expand the electric vehicle fleet, aligning with Evonik’s sustainability goals.
Looking Ahead
Evonik’s commitment to smarter transportation is a reflection of its broader values—prioritising operational excellence, employee well-being, and environmental responsibility. Koh Bus’s role in enabling this bus charter service in Singapore is crucial, demonstrating that strategic partnerships in logistics can yield significant long-term benefits. Whether with their 45 seater bus rental in Singapore or other charter services, they’re transforming transportation as a whole.
This case study can serve as a model for other industrial operations, especially those grappling with access and transport challenges. With intelligent planning, technology, and responsive service, even the daily commute can become a source of competitive advantage.“We’re proud of what we’ve built together as a bus rental service,” said both companies in a joint statement. “And we’re excited about the road ahead.”